Shipping

At Salon Style we dispatch and deliver your products super-fast around Australia from our Sydney facilities. 

    Standard Shipping:

    • $8.95 for all orders
    • 2-6 business days (for more precise shipping time frames click here)

    If you have not received your goods after the indicated time frame, please contact our Customer Service Team, however please note we are unable to investigate your order if you have chosen an uninsured method of transit.

    To ensure your satisfaction, we pack and ship your items with the greatest of care. We offer optional $2.95 insured transit which covers your parcel in the event it is lost in transit or for any damage to items that may occur (including any leaks or breakage).

    Customers who choose uninsured methods of transit accept that neither Salon Style or AusPost will be held responsible for any lost parcels or damage that occurs during transit. Any loss of uninsured parcels or damage to items within will not be replaced or credited. Please note shipping insurance DOES NOT cover your parcel from theft if you instruct AusPost to leave a parcel at your premises. 

    It is your obligation to ensure all your address details are correct on your order,  for us to ship your parcel correctly.  Your parcel will be shipped as per your instructions, should it not reach you - we will not be held responsible.

    Dispatch Times: Same day dispatch for orders placed before 3:30pm AEST.

    AUTHORITY TO LEAVE & REDIRECTION 

    We require a signature upon delivery for all orders and ship your parcel as instructed at the time you place the order. You can shipping instructions for our carriers to see which will be noted on the parcel label.  

    Once your parcel has left our facilities you will receive a Consignment Number from AusPost and be able to track your parcel in your MyPost account. With the MyPost service, AusPost may provide you the option to:

    a) Provide Authority to Leave. Should you choose to allow AusPost to deliver your order with Safe Drop, responsibility for your parcel by Salon Style and AusPost ceases once it is has been confirmed as delivered to your premises.

    b) Redirect to a different address. Should you choose to redirect your parcel, this is outside the control of Salon Style and from that point forward you assume responsibility for delivery to the new address. Redirection issues are between yourself and AusPost.

    Please note, any delivery instructions you provide are subject to the discretion of Australia Post drivers. Drivers are not able to call customers prior to or at the time of delivery.

    If you continue with signature upon delivery and you are not home to receive the parcel, AusPost will take your parcel to the nearest Post Office. A collection card will be left at your premises and you will be required to collect your parcel from the relevant Post Office within 10 business days.  After this time AusPost will return the parcel to us.