CUSTOMER SERVICE UPDATE
At Salon Style, our team's safety is one of our primary concerns. As a result of the Covid-19 pandemic, we are allowing our office and customer service team to work from home. This means for the moment our phone lines will not be available. Our email and Live Chat support teams remain available throughout this time as usual to provide you with the best possible service.
We have made provisions to ensure we have sufficient stock during this period, however we are subject to availability from Australian distributors.
Find out about our latest news, offers and brand launches by joining our VIP Salon Insider program.
I would like to place an order.
As an online business, its quick, easy and secure to place your order on our site. We do not take phone orders.
I have an enquiry about my order.
Please submit the form below with your query, including your Order Number, or send an email to the address on your order confirmation. For returns, please see our Returns Policy.
I need help choosing the right product.
Please use our Concierge Service for tailored advice.
I would like to find a product in a stockist near me.
Sorry, we do not have any stockist information on the brands we stock.
I would like to stock your products in my store/salon.
We do not offer a wholesale service and do not provide supplier information.
GET IN TOUCH
The best way to get in touch with us is via Live Chat or Email through the form below or on the email address supplied in your order confirmation.
This is the best way to receive assistance such as finding an item or an enquiry about your order. Our Email and Live Chat support team are available every day except Saturday.
Phone Enquires: Currently Unavailable.
Live Chat Hours:
Mon - Thu: 8AM - Midnight AEST
Fri: 8AM - 4PM AEST
Sun: 4PM - Midnight AEST
Public Holidays: 8AM - Midnight AEST
Emails through our contact form below are always answered as quickly as possible (usually within the hour during times above).